Peninsular Spain and Portugal shipping

• Peninsular shipments are made with Nacex.
• The delivery will be made from Monday to Friday from 9 am to 2 pm and from 3 pm to 7 pm ¹. 
• If you have any delivery time preference, you can write it in your order notes or contact the shipping company.
• The available shipping types and their prices are:

               - 24/48 working hours – 4.99€

               - 3/4 working days – 3.99€

               - Free shipping on orders over 60€ – 0.00€

 

Balearic Islands shipping
• Shipments to the Balearic Islands are made with DHL Parcel.   
• The delivery will be made from Monday to Friday from 9 am to 2 pm and from 3 pm to 7 pm ¹. 
• If you have any delivery time preference, you can write it in your order notes or contact the shipping company.
• The available shipping types and their prices are:

               - - 24/48 working hours – 6.99€

- 3/4 working days – 5.99€

- Free shipping on orders over 60€ – 0.00€

Canary Islands, Ceuta and Melilla shipping

• Shipments to the Canary Islands, Ceuta and Melilla are made with Correos.
• The available shipping types and their prices are:

- 5/10 working days – 5.99€

- Free shipping on orders over 100€ – 0.00€

Africa shipping

• Shipments to all African countries are made with UPS.
• The available shipping types and their prices are ²:

- 3/4 working days – 19.99€

- Free shipping on orders over 150€ – 0.00€

Asia shipping

• Shipments to Asia are made with UPS and are divided into three zones:

- Zone 1 contains the following countries: Philippines and Singapore.

- Zone 2 contains the following countries: Afghanistan, Armenia, Bhutan, Brunei, Cambodia, China, East Timor, Georgia, Hong Kong, India, Indonesia, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao, Malaysia, Maldives, Mongolia, Nepal, Oman, Pakistan, Qatar, Saudi Arabia, South Korea, Sri Lanka, Taiwan, United Arab Emirates, Uzbekistan, and Vietnam.

- Zone 3 contains the following countries: Azerbaijan, Bahrain, Bangladesh and Thailand.

• The available shipping types and their prices are ²:

- Zone 1 - 3/4 working days – 17.99€

- Zone 2 - 3/4 working days – 19.99€

- Zone 3 - 3/4 working days – 21.99€

- Free shipping on orders over 150€ – 0.00€

Europe shipping

• Shipments to Europe are made with UPS and are divided into three zones:

- Zone 1 contains the following countries: Austria, Åland Islands, Belgium, France, Germany, Isle of Man, Italy, United Kingdom and Vatican City.

- Zone 2 contains the following countries: Albania, Andorra, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Estonia, Faroe Islands, Finland, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Jersey, Kosovo, Latvia, Lithuania, Luxembourg, Mayotte, Moldova, Montenegro, Monaco, Netherlands, North Macedonia, Poland, Republic of Ireland, Romania, San Marino, Serbia, Slovakia, Slovenia, Sweden and Turkey.

- Zone 3 contains the following countries: Belarus, Denmark, Liechtenstein, Norway, Reunion, Russia and Ukraine.

• The available shipping types and their prices are ²:

- Zone 1. 3/4 working days – 9.99€

- Zone 1. 24/48 working hours – 13.99€

- Zone 2. 3/4 working days – 11.99€

- Zone 2. 24/48 working hours – 19.99€

- Zone 3. 3/4 working days – 17.99€

- Zone 3. 24/48 working hours – 22.99€

- Free shipping on orders over € 150 – 0.00€

North and Central America shipping

• Shipments to North and Central America are made with UPS and are divided into three zones:

- Zone 1 contains the following countries: Canada, Mexico, Puerto Rico and United States of America.

- Zone 2 contains the following countries: Barbados, Belize, Dominican Republic, Greenland and Jamaica.

- Zone 3 contains the following countries: Antigua and Barbuda, Anguilla, Aruba, Bahamas, Bermuda, British Virgin Islands, Costa Rica, Curaçao, Dominica, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Cayman Islands, Martinique, Montserrat, Nicaragua, Panama, Saint Bartholomew, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint Martin, United States Virgin Islands and Trinidad and Tobago.

• The available shipping types and their prices are ²:

- Zone 1 - 3/4 working days – 17.99€

- Zone 2 - 3/4 working days – 19.99€

- Zone 3 - 3/4 working days – 21.99€

- Free shipping on orders over 150€ – 0.00€

South America shipping

• Shipments to South America are made with UPS and are divided into three zones:

- Zone 1 contains the following countries: Argentina, Chile and Colombia.

- Zone 2 contains the following countries: Brazil, Ecuador, French Guiana and Paraguay.

- Zone 3 contains the following countries: Bolivia, Guyana, Peru, Suriname, Uruguay and Venezuela.

• The available shipping types and their prices are ²:

- Zone 1 - 3/4 working days – 17.99€

- Zone 2 - 3/4 working days – 19.99€

- Zone 3 - 3/4 working days – 21.99€

- Free shipping on orders over 150€ – 0.00€

Oceania shipping

• Shipments to Oceania are made with UPS and are divided into three zones:

- Zone 1 contains the following countries and zones: Australia and Norfolk Island.

- Zone 2 contains the following countries and zones: Federated States of Micronesia, French Polynesia, Fiji, Guam, Marshall Islands, New Caledonia, New Zealand, Samoa, American Samoa, Solomon Islands, Tonga, Tuvalu, Vanuatu and Wallis and Futuna.

- Zone 3 contains the following area: Northern Mariana Islands.

• The available shipping types and their prices are ²:

- Zone 1 - 3/4 working days – 17.99€

- Zone 2 - 3/4 working days – 19.99€

- Zone 3 - 3/4 working days – 21.99€

- Free shipping on orders over 150€ – 0.00€

Rest of the world shipping

• Shipments to other countries not contained in the previous sections are made with Correos.

- These countries and areas are: Azores, Bouvet Island, British Indian Ocean Territory, Christmas Island, Cyprus, Cuba, Jan Mayen, Madeira, Malta, Nauru, Niue, Iran, Coco Island, Islands South Georgia and South Sandwich, Falkland Islands, French Southern Territories, Heard and McDonald Islands, Minor Outlying Islands of the United States, Myanmar, Netherlands Antilles, Netherlands Caribbean, North Korea, Palestine, Pitcairn Islands, Saint Helena, Saint Pierre and Miquelon, Somalia, South Sudan, Sudan, Svalbard, Syria, Tokelau and Western Sahara, .

• The type of shipping available and its price is ²:

- Rest of the world - 14 working days – 49.99€

Important note

Shipments will be processed in the corresponding order to be delivered according to the type of shipment chosen. Orders placed after 2pm ¹ will be processed the next working day. All orders placed on Friday from 2pm will be prepared and shipped from Monday.

Dosaes is not responsible for your order not arriving on time due to periods of high volume of shipments or due to problems with the transport company.

Once your order is sent, if it is not delivered within 15 days, the package will be returned to Dosaes, who will reimburse the order with the exception of shipping costs.

If you want to know about your order status, you can contact our team via email: info@dosaes.com and we will respond as soon as possible within our customer service working hours.

Shipments to Switzerland are temporarily unavailable for logistical reasons.

Transport costs as well as free transport for some countries exclude islands or territories that are difficult to access. In this case, the order would be subject to a personalized quote including the best shipping quote, which would be sent to the customer for approval. If not accepted, we will proceed to full refund of the amount paid and cancellation of the order.

1. European Central Time (CET).

2. According to International Trade Regulations, Dosaes is not responsible for customs costs generated in the country of destination.